Contact Us

Please contact us for further information:

[email protected]

1300 720 004


Just wanted to drop a quick note and say thank you so much for organising our Extended DISC workshop a couple of weeks ago. We found it to be so valuable both from a small business perspective as well as individually understanding ourselves, our staff and by extension our clients and how we interact together.

The workshop was informative, entertaining and flawlessly presented. Having done numerous training days in my life, I have never seen a group so thoroughly engaged in the content as our staff were on this day. Thanks for the BEST training and staff bonding day we have ever undertaken!

- Leanne Rayner; First National Rayner Bacchus Marsh

Volunteer Emergency Service leave


Given the Australian culture of wanting to ‘give back’ to our community, an employer may find that they have an employee/s who are active members of a volunteer emergency management organisation; such as a local fire brigade or State Emergency Service organisation. Such employees may find that they are required to be called in to perform such voluntary emergency service work during ‘work time’, particularly during periods of a natural disaster.

Under the National Employment Standards, an employee is entitled to be absent from work on unpaid community service leave for the purposes of engaging in community activities. This may include carrying out voluntary emergency management activities that involves dealing with an emergency or natural disaster, and performing these duties for a recognised emergency management body, such as  a State Emergency Services organisation or volunteer rescue organisation.

State and territory emergency service laws can provide that an employer will not prevent an employee from performing volunteer emergency services work, nor will they victimise the employee in any way in their employment because of their voluntary emergency services activities.

In some jurisdictions, such as Queensland and Western Australia, an employer may also be liable for the payment of ordinary wages for the period an employee is absent performing volunteer emergency management activities.

Entitlement to be absent

 The Fair Work Act 2010 provides that an employee who engages in an eligible community service activity will be entitled to be absent from his or her employment for a period if it consists of one or more of the following:

  • Time when the employee engages in the activity;
  • Reasonable travelling time associated with the activity;
  • Reasonable rest time immediately following the activity, and
  • In the case of emergency service activity – the employee’s absence is reasonable in all the circumstances.

Community service leave under the NES for the purpose of emergency service activities is unpaid. While such leave is authorised unpaid leave, the period of absence will counts as service for the purpose of the Fair Work Act 2009. This means that an employee will continue to accrue entitlements such as paid annual leave and paid personal/carer’s leave.

 The National Employment Standards does not place a cap on the amount of community service leave for the purpose of emergency service activities that may be taken by an employee during any 12-month period of employment.

 Authorised Emergency Service Activities

 The types of emergency service covered under ‘community service leave’ are set out s109 of the Fair Work Act.

 This provides that an employee will be carrying out a voluntary emergency management activity if:

  • The employee carries out an activity that involves dealing with an emergency or natural disaster;
  • The employee carries out the activity on a voluntary basis (whether or not the employee is directly or indirectly receiving an honorarium, gratuity or similar payment for the activity);
  • The employee is a member of, or has a member-like association with, a recognised emergency management body;
  • And either:
    • The employee was requested by or on behalf of the body to carry out the activity, or
    • No such request was made, but it would be reasonable to expect that, if the circumstances had permitted the making of such a request, it is likely that such a request would have been made.

The Fair Work Act refers to a ‘recognised emergency management body’ as meaning:

  • A body that has a role or function under a designated disaster plan;
  • Fire-fighting, civil defense or rescue body;
  • Any other body — a substantial purpose of which involves securing the safety of persons or animals in an emergency or natural disaster, protecting property in an emergency or natural disaster, otherwise responding to an emergency or natural disaster.

Voluntary emergency service work

The Fair Work Act 2009 provides that an employer must not terminate an employee’s employment if they were engaging in voluntary emergency management activity, where the absence is reasonable having regard to all the circumstances.

Under the Fair Work Act 2009, a state or territory law that legislates with respect to attendance for ‘emergency service duties’ is not excluded by the Fair Work Act. As such, it is important to note that some laws may provide more beneficial conditions to an employee than the National Employment Standards. In such instances, it will be the terms of the relevant state or territory law which are enforceable.

Information in HR Advice Online guides and blog posts is meant purely for educational discussion of human resources issues. It contains only general information about human resources matters and due to factors such as government legislation changes, may not be up-to-date at the time of reading. It is not legal advice and should not be treated as such.

Welcome to HR Advice Online

To subscribe to our content and download our resource tools, you first need to be a registered user on our site. Please register first and you will be redirected to our Membership Page.

Member Login

Forgot Password ?  

Not a member yet? Sign Up!

Australia's Leading Online HR & Safety Advisory Service. 1300 720 004
Privacy Statement     Terms Of Use     Website Powered by SBM     © HR Advice OnLine Pty Ltd