Contact Us

Please contact us for further information:

[email protected]

1300 720 004


Finally - an HR service which we can depend on and refer clients to with confidence!  We are continually asked for advice concerning employment related matters which in the past we have inefficiently sourced. Hence we have searched and found a company that can satisfy the needs of our growing client base – HR Advice Online.  We have had much positive feedback from clients in relation to HR Advice Online’s service offering. One particular restaurant business had issues with employment contracts which continued to exist after seeking guidance from several perceived experts. Their issues were promptly rectified after subscription with HR Advice Online. They were extremely happy and thanked us for referring them to HR Advice Online.... HR Advice Online has not only assisted our clients but us too as a firm.

- David Cassarino, Partner, Andresen McCarthy Partners, Accountants and Business Advisors

Employer Obligations for Employees Visiting Client Sites


Both within the COVID-19 pandemic period and outside of the period, it is an employer’s responsibility to ensure their employees are safe whilst at work. This extends to remote employees whose role involves visiting client sites.

Part of the assurance of safety is understanding the policies and protocols that exist at client sites and ensuring that your employees understand and agree to adhere as required.

During the current pandemic period there are additional questions that could be asked of the client which include:-

  • What have they implemented in their workplace for visitors ie., contact trace register, hygiene, personal protective equipment.
  • Have they had any COVID-19 cases in their workplace and if so, have they undertaken the required cleaning of the workplace?
  • Are they following the Government isolation guidelines where required?
  • Are their employees sent home if they are sick?

It is recommended that a reporting system be implemented where the various protocols of client sites, or any concerns or ‘high risk’ sites can be flagged and determined for future visits.

It is important for your employees to understand that they too have obligations under the Work Health and Safety Act to ensure do not pose risk to themselves or others.  With this is mind, it is imperative that any concerns noted on a client site ie., not adhering to social distancing requirements, not wearing masks as required, can be reported back to ensure other employees are not placed at risk by visiting the site.

We recommend that any personal protective equipment that may be required to be worn by your employees as a protocol of attending client sites, should be provided by you the employer.

As an employer, it is your responsibility to ensure all of your employees, whether working on your work site or travelling to client sites, are fully aware of their obligations.  Communication and education is a requirement to ensure your employees are assisting you in the adherence of the government health guidelines and directives.

For further assistance with understanding your obligations please contact us at [email protected] or 1300 720 004.

Information in HR Advice Online guides and blog posts is meant purely for educational discussion of human resources issues. It contains only general information about human resources matters and due to factors such as government legislation changes, may not be up-to-date at the time of reading. It is not legal advice and should not be treated as such.

Welcome to HR Advice Online

To subscribe to our content and download our resource tools, you first need to be a registered user on our site. Please register first and you will be redirected to our Membership Page.

Member Login

Forgot Password ?  

Not a member yet? Sign Up!

Australia's Leading Online HR & Safety Advisory Service. 1300 720 004
Privacy Statement     Terms Of Use     Website Powered by SBM     © HR Advice OnLine Pty Ltd